The Cleveland Free Times

Cleveland, OH
April 2003 - December 2005

• One of 2 designers responsible each week for creating all print ads for the newspaper. The clients were a broad range from restaurants and clubs to furniture stores, real estate agents, law firms and car dealers.  I was responsible for making these ads to fit client specifications and branding, revising based on client feedback and making any changes before sending the paper to the press. On average I would work on close to 150 ads per week.
• Personally responsible for all layout and pagination of the classifieds section of the news paper. Usually this was the last 25 pages of the paper. This process involved collecting all the completed ads from the production week and placing them in the appropriate section of the paper, pouring all the test classified ads around them and finally adjusting the whole layout to make it as well organized and readable as possible while still being aesthetically pleasing.

• Created a full Content Management System for the newspaper. This included Identifying the best base software to use, customizing the code to make it work as needed, adding features for contests, photo galleries, music reviews and many more special purposes as needed.  The key was customizing existing software, developing new features and then integrating all of it to make every aspect of the site work together.
• Customized databases to allow storage, display and searching of all new stories printed in the paper as well as old stories from previous versions of the website.
• Built and maintained the Linux web server for the site. Applied security measures and patches to defend from hackers and site defacing attempts. Managed all DNS and routing for the company’s domains. Handled all end-user support and questions for over 40000 website users.
• Implemented partial offsite virtual hosting to meet new needs and better control bandwidth issues caused by high traffic to the site.
• Managed and created all online advertising campaigns for advertising clients as well as implementing external advertising feeds to monetize the sites traffic and make it profitable for the first time since freetimes.com went online in 2001.

Intellinex

2001 · Cleveland, OH

• Conceptualize and create interactive visual support, such as animations, tests / quizzes, for e-learning courses and marketing tools.
• Work with the project team to design and implement various aspects of the courses such as general look and feel, test structure, delivery streamlining, and client satisfaction.
• Development, testing, and debugging of advanced actionscripting for the back-end of Flash events used in the courses and marketing tools.

Ontimetraining.com

2000 · Streetsboro, OH

• Create static and animated graphics, quizzes and games to support corporate learning online.
• Design interactive Flash animations with Action Scripting which reinforce the information in courses from the “subject matter experts” retained by ontimetraining.com
• Implement and design interactive 3D visual tools and animations to demonstrate concepts covered in the courses.

Qual.Net
1998 · Cleveland, OH

• Maintain a 24-hour NOC with a large customer range from home users with dial-up access to our network, to large corporations, and private companies for whom we provide T3 lines, and router maintenance.
• Troubleshooting connectivity issues, such as routing problems, DNS issues, or line trouble, with related telephone companies, other large providers, or our internal departments.
• Working with our customers during outages due to network failure, or hardware failure, to find the fastest solution to the problems, designing and implementing plans to resolve the issue, and minimize the amount of downtime experienced by the customer.
• Advising customers on changes in our network structure, and how these will effect them. Working with the customer to ensure that any changes do not have an adverse effect on their network connectivity.

General Electric (Contractor through Devore Technologies)
1997 - 1998 · Bedford Hts., OH

• Front Line Help desk support with some admin function for General Electric Lighting. Platforms supported include, Windows 95, Windows 3.11, Windows NT 4.0, Novell NetWare File Servers, NT Networking, MS Exchange Networking, Oracle Servers, IBM mainframe, VAX systems, and various subsystems for Windows 95 and 3.11 such as the Norton Desktop, and Lightsmart Desktop.
• Trouble-shooting user problems on all supported systems and applications. Talking users through basic operations and configuring their systems for business usage.
• Onsite service for Devore Technologies clientele. Duties included delivering computers and LCD projector rentals for conference or training purposes. As well as instructing clients in usage on purchases through Devore.

Anheuser Busch
1995 - 1997 · Solon, OH

• Organized and lead a team of five technicians, including division of labor and duty assignment concurrent with set deadlines. This team was responsible for the creation, implementation, and maintenance of in-house computer, sound and lighting systems, with exception of LAN and PBX subsystems. Specialties included wireless transmitter and receiver repair.
• Member of a team of technicians responsible for all in-house computer sound   and lighting systems.
• Trained in Windows 95 and Windows NT 3.51 operating systems as the platform for state-of-the art digitized sound, equalization, and MIDI synchronization using “SoundArt” modules, including touch-screen controls.
• Assisted in Building, dressing, hanging, and wiring of in-house sound stages.